Conference Speakers

Carolyn Batchelor, LMSW

Professional experience and background
Carolyn joined Ulliance in 2012 with 22 years of experience in behavioral health services. She received her Master’s degree in Social Work from Wayne State University with a concentration in Occupational Social Work. She offers a wide range of experience from inpatient and outpatient psychiatric care, to employee assistance short- term treatment to long-term outpatient mental health treatment. She has provided extensive substance abuse treatment while in private practice, conducting treatment groups as well as treatment of individuals and their families faced with addiction.

As the program director of HPRP, Carolyn’s responsibilities include:
Ensuring the uninterrupted HPRP experience for participants, treatment providers and all the organizations affected by/involved with the HPRP
Supervision of the HPRP staff
Ensure a team approach is applied
Oversight of the HPRP provider network development and maintenance of ensuring strict compliance with the HPRP requirements
Credentialing of 800 plus providers throughout the State of Michigan
Management of day-to-day operations
Oversight and management of the HPRP database
HPRP reporting requirements to the State of Michigan monthly, quarterly and annually
Clinical supervision
Complaint management

Areas of expertise include:
Crisis management
Provider relations
Solution-focused treatment
Cognitive behavioral orientation

Wayne State University – Masters in Social Work